Privacy Policy

Your privacy and discretion are of the utmost importance to us. Read here how we handle your personal data carefully.

1. Who are we?

Begrafenissen Jacobs (hereafter "we", "us", or "our") is responsible for processing personal data as described in this privacy policy. We highly value respectful and discreet handling of your data, fully in line with GDPR.

2. Which personal data do we process?

We process personal data because you use our services and/or because you provide it to us (for example via contact form, by phone, or during a meeting). Data we may process includes:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Data related to the funeral and the deceased (legally required for service delivery)
  • Payment and invoicing data

3. For what purposes do we process this data?

We use your data only for the following purposes:

  • Preparing, organizing and carrying out a funeral.
  • Handling legal and administrative obligations (such as death declaration at civil registry).
  • Contacting you when needed for service delivery.
  • Handling payment and invoicing.
  • Preparing personalized funeral printwork (at your request).

4. Sharing data with third parties

Begrafenissen Jacobs never sells your data to third parties for commercial purposes. We only share data when strictly necessary to execute our agreement with you (e.g. crematorium, print shop, cemetery managers) or to comply with legal obligations.

5. Data retention period

We do not retain your personal data longer than strictly necessary for the purposes for which it was collected. We apply legal retention periods for administrative and fiscal documents (such as invoices). Data for pre-arrangements is stored securely until death and completion of funeral handling.

6. Your rights (access, correction or deletion)

You have the right to access, correct or delete your personal data. You also have the right to withdraw consent or object to processing of your data.

You can submit a request for access, correction, deletion or transfer of your personal data by email. To verify identity, we may ask for a copy of your ID. We respond as quickly as possible.

7. Security of your data

We take protection of your data very seriously and apply appropriate measures against misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you suspect your data is not properly secured or misuse occurred, contact us immediately.

8. Contact details

For questions about this privacy policy or requests about your rights, you can contact us:

Begrafenissen Jacobs